Spirit Airlines is an ultra-low-cost carrier which operates across the United States and in some international destinations. As with any airline, there may be instances where a flight gets canceled due to various reasons, such as weather conditions or operational issues. If you are in such a situation, it’s important to know Spirit Airlines’ cancellation policy and how to get a refund.
Spirit Airlines Cancellation Policy
Before we delve into the details of getting a refund, let’s first take a look at Spirit Airlines cancellation policy. According to the airline, a flight may be canceled due to factors beyond their control, such as weather conditions or air traffic control issues. In such cases, passengers will be offered the following options:
- Rebooking on the next available flight: Passengers can rebook their ticket on the next available flight to their destination. This option is usually free of charge.
- Refund: Passengers may choose to receive a full refund of their fare in the original form of payment. However, certain fees and charges may not be refundable.
- Future flight credit: Passengers may also opt to receive future flight credit with Spirit Airlines. This credit is usually valid for six months from the date of issue.
How to Get a Refund with Spirit Airlines?
If you choose to receive a refund, there are several procedures you need to follow. First, you need to contact Spirit Airlines’ customer service as soon as possible to initiate the refund process. You can do this through their website, mobile app, or by calling their customer service hotline.
When making the request, you’ll need to provide your booking details, including your name, flight number, and departure date. Also, you’ll need to explain why you’re requesting a refund. Spirit Airlines will then review your request and determine whether you’re eligible for a refund.
There are various factors that can affect your eligibility for a refund, such as the reason for cancellation and the type of fare you purchased. For example, if your flight was canceled due to weather conditions, you may be eligible for a refund. However, if you purchased a non-refundable fare, you may not be eligible for a refund.
To increase your chances to get your refund refund quickly, make sure to have all the necessary information and documents ready when contacting customer service. Be polite and persistent, but avoid being confrontational or rude.
Spirit Airlines Change Flight
In some cases, you may not want a refund but would instead prefer to change your flight. Spirit Airlines allows passengers to make changes to their flights, subject to certain conditions and fees, as per the Spirit Airlines change flight policy.
In order to change your flight, you could do so through Spirit Airlines’ website or mobile app. However, you’ll need to pay a change fee, which depend on the fare type and the time of the change. Additionally, you may need to pay the difference in fare if the new flight booked is more expensive than your original booking.
Procedures to follow when changing your flight include contacting customer service, providing your booking details, and selecting the new flight.
Once you’ve completed the change process, make sure to review the new booking details to ensure that they’re accurate. It’s also important to note that changes made within 24 hours of booking may be eligible for a waiver of the change fee.
Conclusion
In summary, if your Spirit Airlines flight gets canceled, you have the option to rebook on the next available flight, receive a refund, or get future flight credit. To get a refund, you need to contact customer service and provide the necessary information and documents. Keep in mind that eligibility for a refund depends on various factors, such as the reason for cancellation and the type of fare you purchased.
If you prefer to change your flight, Spirit Airlines allows passengers to do so but at a cost. You’ll need to pay a change fee and possibly the difference in fare. When changing your flight, make sure to follow the procedures provided by Spirit Airlines.
To avoid inconvenience in case of a flight cancellation or change, it’s always advisable to read and understand Spirit Airlines’ cancellation policy and fare rules before booking your flight. If you have any concerns or queries, reach out to their customer service for assistance.
